Home
// CASE STUDIES — FIELD REPORTS
Case Studies
Long-form write-ups of production work — incidents, methodology, and discovery exercises.
Incident Case Study: VPN Failure Cascade Revealing a Stacked-Fault Estate
UK MSP customer, mid-size logistics SME, ~50 users, single UK office, international remote workers
Read reportDiscovery Methodology: Assessing a Small SME Estate Before Recommending Azure Migration
Most "should we move to Azure?" conversations in the SME / lower-mid-market space happen without proper discovery. The recommendation is made on vibes — usually a senior engineer reacting to a bad incident, or a sales conversation driven by Microsoft licensing pressure. This document is the framework I use to scope properly before producing a recommendation.
Read reportSchool Onboarding Runbook
Repeatable convergence pattern for onboarding a new school into a Multi-Academy Trust — turning each inherited estate into one secure, cloud-authoritative end state.
Read report